Our mission is to create clients for life. To achieve this, we commit to Our Promise; a written assurance that we will deliver you an exceptional level of service and, most importantly, deliver on your primary objective - to achieve the best possible result for your property.
Research has demonstrated that our clients expect an exceptional level of personal and professional service from our team. Our Promise is our way of being held accountable, and your way of assessing our performance every step of the way.
Consider it a total commitment to working together to make the whole experience easier, less stressful and far more rewarding.
Our Promise is made up of five essential services that you, our clients need from us to ensure you are confident in the process we use to market your property. Our Promise is your absolute assurance of how seriously we take our responsibilities on your behalf and the importance we place on working with you.
- Written Marketing Plan and Calendar
- Post Inspection Feedback
- Regular Written Marketing Report
- Marketing Review Meetings
- All Offers Presented In Writing
We know that no two properties and no two clients are the same. We work closely with you to understand your situation, your wants and needs when marketing your property as well as how much or how little you want to be communicated with and by which method.
We implement our tried and true Promise services, together with marketing strategies we have identified will best fit your property and your goals. We then regularly deliver on the progress of your marketing campaign to ensure all opportunities are being explored.
Our Promise is extremely important as it gives you full transparency of the process, and sets the expectations right from the beginning of our relationship.